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Case Studies / My Custom T-Shirt
Case Study · E-commerce

My Custom T-Shirt: an online design tool and store for a ten-year-old custom apparel business

A new store with an interactive design tool, real-time preview and a mobile-first checkout, replacing a site built on a dying CMS.

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My Custom T-Shirt website homepage
Client
My Custom T-Shirt
Industry
Custom apparel, Erie, PA
Services
eCommerce design and development
Printing
Direct-to-garment (DTG) and screen printing
The client

Who they are

My Custom T-Shirt is an Erie, Pennsylvania custom apparel business that has been printing online orders for over ten years, with no minimum order and most orders able to ship in as little as 48 hours.

The challenge

What they needed

The previous site was outdated and built on a dying content management system, but the business still needed to keep selling online and make designing a shirt easy.

What we built

How we solved it.

A design-first home page

A video hero with the promise "your wildest dreams printed on a t-shirt" and a Design Now button, so customers go straight into the design tool.

An online design tool

Customers can upload images, add text and start from design templates, with a real-time preview of the result.

Clear product pages

Featured products, from premium unisex and ladies tees to Gildan long and short sleeves, each with a Design Now button, plus a wider range of hoodies, polos, tank tops and more.

Two printing methods

Support for direct-to-garment (DTG) and screen printing, with a dedicated DTG printing page and a local Erie page.

Mobile-first

An interface designed for phones first, since many customers design and order on mobile, with a cart, shipping policy and customer service pages.

Results

The outcome.

85%
increase in mobile orders
40%
reduction in cart abandonment
48 hrs
fastest shipping on most orders
10+
years of business modernized

Results as reported by Modularity Networks. The client also reported a significant increase in online sales and reaching new markets. The 48-hour figure is stated on the live site.

Ordering got easier, more customers finished their orders, and the business reached markets that were previously out of range.

Custom design toolShopping cartOrder trackingDTG and screen printingMobile-first
More work

Other projects.

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